REFUNDS AND CANCELLATIONS POLICY
Returning products
Product return policy at the pharmacy
The right to cancel a consumer transaction without an obligation to explain is granted by law within 14 days of receiving the product and it will be done under the following conditions:
1. The returned product must arrive at the company's offices at the address Pharmacy 10/5 Zamir Street Mevsherat Zion. Or to study by prior arrangement, Harfat complex. Update by email office@merkahta.co.il or by phone 0523788225/ 0528650571
2. The returned product has not been damaged and/or has not been opened and/or has not been used in any way.
If the product was returned other than as stated in this section, the shipment will not be credited - neither a monetary credit nor a credit voucher.
3. If sections 1 and 2 above are fulfilled, the money she paid for the transaction will be returned to the customer. With a deduction of 5% plus shipping costs (if any) or a coupon code credit for repurchase on the website
The right to cancel a consumer transaction at the pharmacy when the product is defective
1. The consumer returned the product as received to the pharmacy
2. The pharmacy checked and confirmed that the product is defective
3. In this case a replacement product will be provided Other or a credit and the delivery will be paid at the pharmacy's expense.
It is clarified that no financial credit will be given for products for which no monetary consideration has been paid, such as sales or gifts.
It is clarified and emphasized that items purchased as part of promotions and/or end of season can be returned within 7 days of receiving them.
It should be noted that products bought in the sale will not be refunded but replaced with another item, or a credit for the purchase, without limitation of validity.
It will be clarified that "Pharmacy" will have the sole discretion regarding the condition of the returned product.
The right to cancel a consumer transaction without an obligation to explain is granted by law within 14 days of receiving the product and it will be done under the following conditions:
1. The returned product must arrive at the company's offices at the address Pharmacy 10/5 Zamir Street Mevsherat Zion. Or to study by prior arrangement, Harfat complex. Update by email office@merkahta.co.il or by phone 0523788225/ 0528650571
2. The returned product has not been damaged and/or has not been opened and/or has not been used in any way.
If the product was returned other than as stated in this section, the shipment will not be credited - neither a monetary credit nor a credit voucher.
3. If sections 1 and 2 above are fulfilled, the money she paid for the transaction will be returned to the customer. With a deduction of 5% plus shipping costs (if any) or a coupon code credit for repurchase on the website
The right to cancel a consumer transaction at the pharmacy when the product is defective
1. The consumer returned the product as received to the pharmacy
2. The pharmacy checked and confirmed that the product is defective
3. In this case a replacement product will be provided Other or a credit and the delivery will be paid at the pharmacy's expense.
It is clarified that no financial credit will be given for products for which no monetary consideration has been paid, such as sales or gifts.
It is clarified and emphasized that items purchased as part of promotions and/or end of season can be returned within 7 days of receiving them.
It should be noted that products bought in the sale will not be refunded but replaced with another item, or a credit for the purchase, without limitation of validity.
It will be clarified that "Pharmacy" will have the sole discretion regarding the condition of the returned product.